Service philosophy
Putting customers at the center, paying attention to their needs, establishing a customer-oriented service process, enhancing innovative capabilities in customer service and marketing, and ultimately building a strong integrated customer service system.
• Provide customers with convenient and professional high-quality services
• Provide comprehensive and accurate market quality information for enterprises
Service Platform
East Prayer adheres to the principle of “customer-centric” to build a global service system. By integrating domestic and foreign service resources, it constructs three common platforms: logistics center, service center, and call center, providing customers with high-quality one-stop services. East Prayer will integrate the concept of customer service into all business processes such as research and development, manufacturing, and sales services. Each business process is customer-centric, striving for maximum customer satisfaction and loyalty.